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How to make an accident or injury claim from start to finish

How to make an accident or injury claim from start to finish

It may seem a daunting process when you are thinking about making a claim for an accident or injury that wasn’t your fault, but here at First4Lawyers we make the process as easy as possible by doing the work for you.

If you’ve had an accident that wasn’t your fault then you may be able to claim compensation for your injuries by taking the following steps:

Step 1

Contact us via phone, email or our online enquiry form. We’ll take some basic information about what happened to you.

Step 2

One of our advisors will talk through your case with you to understand what support and help you need. Once we have a full picture of your potential claim then we will pass you over to one of our carefully selected solicitors who specialise in your type of accident claim.

Step 3

Your chosen solicitor will then guide you throughout the rest of your case on a No Win No Fee basis. They will negotiate on your behalf and help you in any way they can in order to make the process as easy as possible for you.

Getting your claim started

Next steps

Clients often ask how long their claim will take and this depends on a number of factors, including the severity of your injuries.

Many cases can be settled within six months but at First4Lawyers our solicitors will take the time needed for you to get the best possible outcome for your individual case.

The steps your solicitor will take on your behalf will be:

Step 1: Client statement. The solicitor will take a statement from you as the client, detailing how your accident/injury occurred. This is known as a statement of truth and will detail what happened, who is to blame and why and when it happened.

Step 2: The solicitor will then, based upon the estimated cost of your claim, either register your claim with the defendant, or on the online claims portal (which is for claims up to £25,000). If registered on the claims portal, the following steps will take place through that. Otherwise the defendant’s insurance and your solicitor will deal with things on a more personal basis. 

Step 3: The defendant will then provide either an admission or rejection of liability for your claim, which will determine the next steps.

What will my solicitor do on my behalf

If they accept liability:

Step 4: The solicitor will instruct experts in the field of your claim (e.g. medical experts, if making a claim for medical negligence) to substantiate your case.

Step 5: They will then calculate the losses incurred as a result of your injury e.g. the impact on your day to day life and finances. This will help them determine the value of your claim

Step 6: The solicitor will then approach the defendant with an offer of settlement. If this is accepted then you case can come to an end. However, if it is rejected the solicitor will try to negotiate a further settlement.

Step 7: If it is rejected further, the case will then go to court where a judge will determine the outcome of your claim.

Defendant accepts liability

If they reject liability:

Step 4: Your solicitor will discuss the case further with you to see if you would like to proceed. If you do, you may be asked to provide further arguments in favour of your claim.

Step 5: The defendant will then be approached with another opportunity to accept or reject liability. If they continue to reject the case it will go to court. Otherwise, if they accept it, you will go down the aforementioned route.

What if the defendant in my claim denies liability

For both instances, taking the case to court is always the final option, and will be avoided as much as possible to make the process as easy as possible for you.

Extra info

For any answers to your questions you can browse through our information packed website. Alternatively, you can contact one of our friendly advisors to discuss your claim further, or request a call back.