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Our standards of service

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We pride ourselves on working for you, our client. Our standards of service are second to none and we work with you to get the best result we can.

Our solicitors specialise in dealing with claims like yours - and have a very successful track record. Through our Standards of Service, our solicitors offer:

  • A free, no obligation assessment of your accident claim
  • Objective, independent advice on whether a claim would be successful – honesty and integrity are important to us so we won’t raise expectations or encourage false claims
  • If you to choose to claim, our solicitors will discuss funding options with you
  • Fully qualified solicitors to handle your case – with some other companies your case could be handled by a call centre operative
  • Solicitors who specialise in cases like yours and who have been specially selected for the quality of their work, their reputation and their successful track record
  • Direct dealing with the solicitor of your choice – whose independent professional judgement is maintained throughout your case
  • Regular updates on the progress of your case. We value your case regardless of size and will ensure you’re kept up to date
  • Prompt reporting of settlement offers – and advice about the merits of each offer in plain English. The aim is to get you maximum compensation
  • No loans and/or credit agreements
  • Help with rehabilitation where possible
  • If you win your claim, you are likely to be required to make a contribution to your legal costs and expenses. Our solicitors will discuss your funding options and obligations with you.
  • If you don’t win your claim, under the ‘no win, no fee’ arrangement, you will pay nothing.
  • You should note that if you do not co-operate and/or the contents of your questionnaire and any subsequent correspondence/information, proves to be false, you will immediately become liable for your legal cost and disbursements under the terms of your agreement with your solicitor

We, and the panel of solicitors we use, comply fully with all the relevant laws and codes of practice. All our solicitors are bound to comply with the stringent rules and regulations of The Law Society. They also use quality management and service systems reviewed by First4lawyers and backed up by a robust and effective complaints procedure.

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Personal Injury Awards 2013 Winner
Personal Injury Awards 2012 Winner
Customer Reviews

No Win No Fee Solicitors

Unlike many no win no fee solicitors, we have a genuine interest in claims for accidental personal injury. We're not just out to get compensation - though it can help ease the pain of a fall at work or a road accident - we want justice too, and the fully qualified, specialist no win no fee solicitors we put you in contact with will do their best to get both for you.

Your personal injury claim will be handled professionally from the outset, with an easy-to-use compensation guide to help you on your way. If you want to make a claim through trusted, professional personal injury lawyers, we can help.

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Testimonials

  • Mr Moore

    Mr Moore suffered nerve damage to his neck and shoulder when he was assaulted by a care home resident suffering from mental illness. His injuries left him unable to work...

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  • Mrs Miller

    Mrs Claire Miller, from Southampton, was injured when another driver hit her car on the motorway, causing whiplash and injury to her back and hip...

    Read more »
  • Mrs Philips

    The parking payment machine was situated in a dark, dingy area and when Mrs Phillips turned around to walk away after paying she stumbled and landed on a sheared metal...

    Read more »
  • Mr Brown

    Mr Brown, a 27 year old football coach and match day steward from Brighton, suffered from a severely lacerated hand after falling down the stairs...

    Read more »
  • Mr Sinclair

    Mr Sinclair was walking across a wood floor area, which had been laid on top of several beams, when he stepped onto a part that hadn’t been properly secured...

    Read more »

Latest News

  • 23 May How much can soap stars claim? More »
  • 17 Feb Stay safe on the road in the wind More »
  • 17 Feb Surge in weather related injuries expected as ‘red weather warning’ issued More »

Call us now on 0800 567 7866 or

Call us now on 0333 577 8866 or