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from a mobile 0333 577 8866

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Privacy policy

First4Lawyers Limited ("We") are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is First4Lawyers Limited of Permanent House, 1 Dundas Street, Huddersfield, HD1 2HE.

Information we may collect from you

We may collect and process the following data about you:

  • Information that you provide by filling in forms on this website.
  • If you contact us, we may keep a record of that correspondence.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of your visits to our website including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.
  • All calls made to or from us may be recorded for training purposes and to monitor customer service and regulatory compliance.

IP addresses and cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer - see below for our cookie policy. 

Where we store your personal data

All information you provide to us is stored on our secure servers.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

What we do with your information

Other than as described in this privacy policy, we will not pass your information to any third parties.  We may disclose your personal information to our panel solicitors (and you consent to us doing so).

We use information held about you in the following ways:

  • To ensure that content from our website is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If First4Lawyers Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of First4Lawyers Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Access to your information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Cookie policy

Our site uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our site, and can help inform improvements.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use them to:

  • estimate our audience size and usage pattern.
  • store information about your preferences, and so allow us to customise our site according to your individual interests.
  • speed up your searches.
  • recognise you when you return to our site.

You block cookies by changing the setting on your browser to refuse the setting of all or some cookies. However, if you use your browser options to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

We use the following cookies:

Cookie Name Purpose
Bing
3rd party cookies
 MUID
SRCHD
SRCHUID
SRCHUSR
MUIDB
 Cookies used by Bing to track activity on the website.
Cloudflare
3rd party cookies
 _atuvc
_cfduif
_zlcmid
 Used to prevent access by countries from outside the UK, as we do not offer services there.  Also used for security and caching.
 Facebook
3rd party cookies
 c_user
datr
fr
sb
 Used to track and monitor social media campaigns once a user reaches our website.
Google Analytics 
3rd party cookie
SC_ANALYTICS_GLOBAL_COOKIE
_ga
_gid
 
Used by Google to provide services for the user and to collect anonymous data about the user, including Search Console and Analytics.
Google DoubleClick
3rd party cookies
.DSID
IDE
anj
icu
sess
uuid2
DoubleClick is run by AppNexus and provides technology, data and analytics for display advertising.
Optimizely
3rd party cookie
 om-440460 Our site links up to Optimizely to check for campaigns and tests, such as split testing, conversion rates etc.
Optinmonster
3rd party cookie
 _omappvp  Used to display a pop up window when users have been active on site a certain length of time.
Sitecore
1st party cookies
 _sc_expview
gtmGACID
gtmUserLocation
 Sitecore is our web content management system.  It uses cookies to track forms, analytics and other features that it provides to the user.
Trustpilot
3rd party cookies
 _auc
ajs_anonymous_id
ajs_group_id
ajs_usr_id
amplitude_idtrustpilot.com
 We use Trustpilot on our website to pull in customer reviews from the Trustpilot site.
VWO
3rd party cookie
_vwo_uuid_v2 These cookies check for any campaigns or tests we have running, such as split testing, conversion rates and optimisation.

 

External website links

Our site may contain links to external websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. 

Contact us

Questions, comments and requests regarding our privacy policy are welcomed.  You can contact us by email at: [email protected] , or  by post to:  First4Lawyers, Permanent House, 1 Dundas Street, Huddersfield, HD1 2HE.