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Injury Type

Our legal specialists are here to advise on all types of accidents and injuries, from serious head injuries, upper and lower body injuries or respiratory injury.

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Request a callback at a time that is convenient to you, or call us 24/7 on 08005677866

What types of injury can you claim for?

The leading authority in our field, we’ve won awards for our work getting people the compensation they deserve after suffering from an injury or accident. Claiming doesn’t have to be difficult or scary with us by your side.

How to make an accident claim

Here at First4Lawyers we make the accident claim process as easy as possible by doing the work for you. We guide you through every step of the way, without unnecessary legal jargon. Our specialist team will handle your claim from your initial enquiry, right through to your claim settlement.  
More about making a claim

Meet the expert

Meet Jax
Jacqueline Speight

Jacqueline Speight

Head of Claims

Jacqueline is our Head of Claims.
She is a qualified solicitor and has practised as a specialist in personal injury cases. A recent addition to our team, Jacqueline has moved to a managerial and coaching role with us, where she is keen to continue the team's training and development to ensure every customer continues to get a first class service.

How the claim process works

Get in touch

You can contact us 24/7 online or by phone, or use our callback form to request a callback at a time convenient to you

Discuss your situation

One of our friendly, legally trained advisors will get in touch with you. They will assess whether you have a claim and match you with the right solicitor for the case

Manage your claim

Our specialist No Win No Fee solicitors will then manage the entire claim from start to finish, helping you get the justice and compensation you deserve

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Here to help you make your claim

You're just one step away from starting your road to recovery. See how we can help. (Duration - 1:07)

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Holly was amazing, her attentiveness, understanding and her general customer care was outstanding. Made me feel very comfortable speaking to her. I could not recommend a better company to speak to and with such amazing staff.

Miss Emma J

I was dealt with the most kind and caring manner by Rebeka. Also very efficient by explaining everything I had to know and connecting me to a solicitors who would deal with my claim. Thank you!

Mrs A Hill

Nice staff, very helpful and very easy to deal with. The initial part only took a few minutes. Staff also very knowledgeable and know what they are talking about.

Mr Richardson

Spoke with a lovely advisor called Chelsea who was great. She listened to everything that I said and gave brilliant advice. Her customer service was brilliant, she was very polite and gave me all the information about what are the next steps.

Mr N Dean

Why choose First4Lawyers?

  • 100% No Win No Fee
  • Maximum compensation 

  • Friendly, approachable service

  • Expert claim advice

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Award-winning care

Five time award winners for personal injury services

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Frequently asked questions

Can I call you for free advice?

Yes, our team of friendly experts are more than happy to help, and will answer any questions you have regarding a claim, even if you’re unsure whether you’re eligible.

Contact us for a free and confidential discussion.

How do I make a personal injury claim?

Just get in contact with us!  Our experts will assess the details of your claim and advise you whether you have a case.

We don’t believe in encouraging false claims, so we’ll only advise you to start a claim if we believe you have grounds for doing so.

If you decide to start your claim with us, our advisors will talk you through the next part of the process.

An independent panel of solicitors, selected by First4Lawyers, will determine what your claim is likely to be worth if you are successful.

You’ll then enter into an agreement with your solicitor who will be acting on your behalf to make your claim.

They will then file a letter of claim to the person responsible for causing your accident (the defendant).

For more answers, take a look at our guide on how to make an accident or injury claim

I've been injured. Can I make a No Win No Fee claim?

Yes, if the accident was not your fault, you may have a No Win No Fee claim.

By discussing your accident with one of our trained legal advisors we can assess whether you have a claim.  We will then be able to find a specialist solicitor to suit your needs.

Get in touch with us to find out more.

How does No Win No Fee work?

If you win, our solicitors take a percentage of the final compensation up to 25%, and this will be discussed with you before the process begins so that there are no unexpected costs at the end. 

If you lose your case, you do not pay your solicitor any legal fees for the work they've carried out on your behalf.

How likely am I to win a No Win No Fee case?

It depends on the individual circumstances around your claim.

Our legal advisors, who are trained to the highest standard, will discuss the details of your case with you and assess how likely is it to succeed.

This is always discussed with you in your initial phone call so that your time is not wasted and you know where you stand straight away.

How long will a claim take?

The length of time it will take to make your claim depends on your individual circumstances.

Every case is different, so it’s very difficult to say at the early stages how long the process will be from start to finish.

Once your solicitor has completed their initial investigations into your case, they will be in a better position to advise you on how long the process is likely to take.

To give you a very general idea:

  • For a personal injury claim like minor whiplash, for example, the process could be completed in about six months.
    But in more complex cases, such as claims involving a trip, slip or fall, it could take over a year to be settled.
    The process could also be longer if the defendant disputes your claim. 

  • Claiming for a work accident could be between six and nine months. But if the injury is more severe, or there are legal complexities, it could take longer.

  • Medical negligence cases tend to take longer as they can be complex with multiple factors and evidence.  A rough estimate would be 18-26 months.

Or you could contact one of our advisors to discuss your situation.

More about making a claim

Will I have to attend a medical?

Yes, you’ll need to have a medical examination to make a personal injury claim.

It's to provide proof that your injury was caused by the accident and to allow your solicitors to value your claim.

How do I know whether I have a claim?

That's what we're here for! 

If you’ve had an accident and you’re not sure if you’re eligible to claim, then call us through the number at the top of the screen and speak to one of our specialist advisors.

We will give you free advice regarding your case and advise you on the potential of your claim, without obligation.

We believe in working honestly and with integrity – we don’t believe in raising expectations and we don’t encourage false claims.

To be eligible to make a compensation claim, there are three key conditions that your case will need to meet:

  • Your accident must have taken place during the last three years. Please note: different rules apply to industrial disease, medical negligence and criminal injury claims, or if you were under 18 when the accident happened.  We will advise accordingly in each of these cases.
  • There must be a person or organisation who is at fault for your accident.
  • Your injuries will have required medical treatment.

If you have any questions, or are unsure if your case meets these requirements, give us a call or complete our online claim form and we'll be in touch shortly.

Can I make a claim online?

Yes, you can either start your claim online, or by calling us using the number at the top of the screen.

If you want to start your claim now, simply enter a few details into our online claim form, and one of our legal advisors will call you back to discuss your claim in more detail.

When completing the form, you’ll need to describe the type of accident you’ve been involved in, for example: road traffic accident, slip, trip or fall, medical negligence etc. (you can select the appropriate option from a drop down menu).

You should also write a brief description of your accident, including details on what happened and when, if you were injured in the accident and what your injuries were. This helps us to understand the nature of your accident, so that one of our experts will be able to advise you on your next steps.

We’ll also need a few contact details, including your full name, telephone number as well as an alternative telephone number (in case we’re unable to reach you). You can also include your email address, if you’d prefer us to email you with further details.

Let us know what time it’s best for us to call you back - we understand that it’s not always convenient for you to talk, so we'll call at that pre-arranged time, when you'll be expecting us.

Making a claim online will help to save you time and will ensure that you receive a phone call back from us as soon as possible. During the call, we will ask you a few questions about your accident and advise you if you’re eligible to make a claim, and if so, what you can do next.

Start your claim online now

Is there a time limit to making a claim?

Yes, most personal injury claims have a three year window in which you can claim.

However this can vary.  Each injury and accident page of our website will give you an indication of how long you have to claim, or we would be happy to speak to you and advise your further - just give us a call.  It's free and there's no obligation to continue with anything.

Can I claim if my accident happened while I was abroad?

Yes, you can still claim if you had an accident while abroad.  But it can be more complex due to varying laws in other countries.

Accidents abroad are very common and can happen to anyone. Some of the most common accidents can include things such as suffering food poisoning from the hotel restaurant, slipping on a wet floor in a hotel or tripping over on a poorly-maintained footpath.

Other scenarios you may be able to claim compensation for include: sport-related accidents from using damaged, faulty or poorly-maintained equipment, sustaining an injury during an arranged excursion and road traffic accidents (including accidents when travelling as a passenger in a car, coach or taxi).

Those who booked their trip with a travel agent or as part of a package holiday are more likely to be able to claim against the travel company once returning to the UK, as opposed to the services used abroad (such as a hotel or restaurant).

At First4Lawyers, we work with solicitors who are experienced in making claims for accidents that have happened abroad, for people who were either on holiday or travelling on a business trip. Contact us for a no-obligation chat.

Can I claim against a family member?

Yes, you can. Claiming against relatives may seem unthinkable in any circumstance, but if you have suffered an injury that has prevented you from working or affected your life, you’re entitled to claim compensation.

One example that often arises is road accidents, where a family member was driving and could be held responsible for your injuries.

We understand that making a claim through a family member’s insurance is a difficult position to be in, but with the help of our solicitors, we promise to make the whole process as painless as possible.

If you need to claim through a relative’s insurance to help pay for the costs of your injuries, we will be there to help you throughout the negotiation stage with sensitivity and understanding.

Can I be compensated for losses as well as my injury?

Yes, you may be entitled to compensation for losses other than your personal injury.

A personal injury claim is split into two parts: general damages and special damages.

  • General damages are paid for the pain and suffering and emotional distress from your physical injury.
  • Special damages relate to damaged belongings or financial losses resulting from the injury.

 

How do you select your solicitors?

We work with an extensive panel of impartial and fully-qualified solicitors.

At First4Lawyers, we make sure you get the very best help available, which is why we screen all solicitors working with us by checking their credentials and qualifications and ensuring that they are registered with the Solicitors Regulation Authority and that they have a valid SRA number.

We pride ourselves on our Standards of Service, and as such, every solicitor on our panel must abide by our high standards.

It’s important to us to make your claims process as easy and accessible as possible, and we have a large range of solicitors who work with us throughout the country.

Above all else, we make it a priority that the solicitor working on your case has the relevant expertise to make your claim, so you can rest assured that your claim is in safe hands at all times.

Do I get a choice of solicitors?

We have an extensive panel of solicitors who are pre-screened and are experts in working on cases just like yours.

We always match your case with the solicitors who have the most experience in the relevant field.

All of our solicitors must adhere to our strict standards of service and we only work with solicitors who have the best knowledge and expertise to work on cases like yours, which is why we’re confident that if you work with one of our solicitors, you’ll be in the very best hands.

You don’t have to choose a solicitor from our service. You’re free to find a different solicitor to work with, but if you do choose one of the solicitors from our panel, then we can refer your case straight away.

See also our guide on how to choose an injury or accident lawyer 

Can I use my own solicitor?

Yes, you can choose your own solicitor to represent your case for you, even if you call us for advice about starting your claim.

When you get in touch with us, we only recommend fully-qualified solicitors from our pre-screened panel, who have specific experience of cases like yours.

We want you to get the best possible legal help while you’re making your claim, which is why we select the solicitors with the most relevant knowledge and experience for each individual case.

Can I make a public liability claim?

It depends on whether the accident occurred due to the actions or negligence of those responsible for the area where you had the accident.

Claims for accidents in public places are quite common, often as a result of poor highway maintenance, something for which local councils are directly responsible.

If you’ve been injured in an accident on public property, you may be able to claim compensation for your injuries.

To find out if you have a claim, just call one of our legal advisors who will assess your case and advise you of your next step.

You can also find more information on our slips, trips and falls page.

Can I claim against the council?

Yes, if your accident happened in a location for which the council are responsible.

Local councils are responsible for the maintenance of such things as:

  • Roads
  • Pavements and sidewalks
  • Public parks
  • Libraries
  • Most schools and colleges, which aren’t privately run
  • Town and city squares
  • Community centres
  • Council houses/flats

For all of the above, the council are directly responsible for ensuring that each are maintained to the highest possible standard, posing no health and safety risks whatsoever.

Despite that, some errors are made either through a lack of regular upkeep or poor maintenance.

One common example of how a local council could be deemed responsible for an accident is if someone sustained an injury after tripping over a cracked or poorly maintained pavement. In this case, the council is at fault for not keeping the pavement in good condition and causing a hazard to the public using it.

Our experts have dealt with numerous cases in which a person has been injured in a public place, which could have otherwise been avoided if it was properly maintained by the local authority.

If you’ve had an accident in a public place and are unsure if you’re eligible to claim compensation, have a chat to our experts who will assess the circumstances of your accident and offer advice on your next steps.

You can read more information on how we can help with slips, trips and falls.

Can I claim if I've been injured by a physical assault?

Yes. If you’ve been injured in a violent crime you have every right to make a claim for compensation, even if the attacker is unknown or found not guilty.

This is done through the government-backed Criminal Injuries Compensation Authority (CICA). Incidents resulting in your injury will need to have been reported to the police and meet certain criteria set out by the CICA.

We can guide you through this process and explain the criteria set out by the CICA, so you can feel better prepared before you contact them.

How to guides

Learn more about this area of law and what you need to know:

Get in touch today - we can help with your claim 08005677866