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Repetitive strain injury (RSI) claims

Repetitive strain injury (RSI) can last a lifetime, with little hope of complete recovery. Although symptoms can be managed to some degree, RSI can affect many aspects of daily life. That's why, if you suffer from the condition because of work, we'll take legal action for you.

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In 2017, around 8.9 million working days were lost in sick leave (pdf) as a result of work-related musculoskeletal disorders - of which RSI is one. We know the pain from Repetitive Strain Injury can be constant and really hit your quality of life. And that's why we are here, trying to make those kinds of problems that little bit more manageable, thanks to compensation.

What is repetitive strain injury (RSI)?

RSI is a condition which can flare up whenever someone is performing a repetitive physical task over prolonged periods, as can happen in anything from a factory job to an office role. Causes could be:

  • Repetitive tasks performed at work such as typing, drilling or using cleaning equipment
  • Not being given ergonomic tools to relieve pressure on hands and wrists
  • Using vibrating equipment, such as machinery employed in manufacture or construction

Symptoms of RSI include tenderness and aching in the affected area or throbbing in the hands and wrists. Tingling, numbness and tendon and nerve problems are all often reported too.

Two diseases that fall under the category of RSI are vibration white finger and hand-arm vibration. Hand-arm vibration affects the whole arm, blood vessels, nerves, joints and muscles. It develops in people who work with vibrating machinery. Vibration white finger is like hand-arm vibration syndrome and can cause digits to change colour, as well as tingling and numbness.

Who can I claim against?

You can claim against the employer responsible for the situation which caused your RSI to develop. They have a duty to ensure all workers are able to do their jobs without succumbing to illnesses like RSI. They should provide ergonomic equipment and allowing you to take small breaks from repetitive tasks to stop RSI and its symptoms from developing.

How the claim process works

Get in touch

You can contact us 24/7 online or by phone, or use our callback form to request a callback at a time convenient to you

Discuss your situation

One of our friendly, legally trained advisors will get in touch with you. They will assess whether you have a claim and match you with the right solicitor for the case

Manage your claim

Our specialist No Win No Fee solicitors will then manage the entire claim from start to finish, helping you get the justice and compensation you deserve

How much can I claim?

The exact amount depends on the severity and impact of your injury. For a moderate wrist issue that leaves you with persistent pain, for example, you could claim between £11,040 and £21,480 in compensation. Whereas more serious damage and permanent disability could mean awards up to £34,340. You can calculate the amount you might be entitled to by using our Compensation Guide, or call us and have one of our experts give you a better idea.

When can I claim?

We’d always advise you to get in touch as soon as possible, either from when you first notice the symptoms or when a medical professional has diagnosed you with an RSI problem. More about claiming

I've been a victim of RSI, what should I do?

You can enquiry about a compensation claim using our online claim form or by requesting a callback at the top of the screen. That way, a solicitor from our panel can get in touch at a time to suit you, and talk to you through your options and our No Win No Fee service.

Get in touch today - we can help with your claim 08005677866

Frequently asked questions

I was injured at work. Can my employer sack me for making a claim?

No, your employer cannot legally dismiss you because you have made a claim against them.

It is illegal for an employer to fire one of their employees if they are injured at work and make a claim against them.

This means that anyone who needs to make a claim against their employer as a result of an accident at work can do so without fear of negative consequences.

Employees are fully within their rights to claim compensation should they sustain injuries as a result of an accident in the workplace.

If you’ve sustained an injury at work which has either prevented you from working or generally hindered your enjoyment of life, it’s only right you claim the compensation you deserve.  Your employer should have insurances in place to cover this kind of event.

I've been injured at work. Can I claim?

Yes, if you were injured through the negligence or carelessness of your employer. 

With these types of claim, there is usually a three year time limit, so it’s recommended to start your claim sooner rather than later.

Additionally, the more recent the accident, the more likely you are to remember specific details relating to the accident, which could help you make your claim.

More about accident at work claims.

I'm nervous about claiming against my employer. Should I be worried?

It’s understandable that you might feel anxious about bringing a claim against your employer.

Many people are concerned that their employer will be so aggrieved about their decision to make a claim due to an accident at work that they will terminate their employment.

However, taking this sort of action against any employee making a claim is actually illegal and you may have reasonable grounds to start unfair dismissal proceedings against them.

Should you fall victim to an accident at work, you shouldn’t have to worry about what your employer would think about you making a claim.

It’s their responsibility to ensure that your workplace is a safe, clean environment that is free from hazards which could harm your health and well-being.

With one of our solicitors by your side, making a claim against your employer won’t be a problem and you can be rest assured that your case is in the best possible hands.

Our solicitors understand that many people have these concerns regarding their employers, and will always deal with your case sympathetically.

Can I claim for lost wages due to an accident at work?

Yes, you can claim for any wages you have lost if you’ve been unable to work due to an accident at work.

Often the injury or illness you’ve suffered can mean taking time off work to recover and compensation can include money that you would have earned if you’d been able to attend work as normal.

In addition to claiming for lost wages, it’s also possible to claim for medical bills and prescription medicine such as painkillers, as well as physical damage or psychological damage caused by the accident. For example, psychological damage might include accident-related stress and anxiety.

Does my working environment affect my ability to claim?

The type of environment you work in shouldn’t affect your ability to claim, but it may affect the types of claim that can be brought forward.

For instance, certain circumstances causing injury may not be avoidable as part of the role, meaning your employers may not be liable.

It’s essential that you seek expert legal guidance before starting a claim, or you could end up out of pocket.

Our expert injury solicitors understand the law, and can find out if you have a basis for a claim – no matter what workplace you work in.

What if I'm self employed? Can I still claim?

It depends.  In many industries, workers will be technically self-employed, while working under the umbrella of another company. In these circumstances they are likely to have a duty of care to you.  This includes construction workers, electricians, plumbers, contractors etc.

It’s not always obvious who can claim (and who you can claim against), but our legal advisors will give you free legal advice about it.  Just get in touch.

What other expenses can I claim for?

You can claim for all out of pocket expenses associated with your injury, such as; lost income, medical bills, prescriptions and travel to and from medical appointments. In addition you can claim for adaptations you needed to make to your home.

Is there a time limit for an industrial disease claim?

Although personal injury claims should usually be made within three years, industrial disease is different.

Symptoms can take months or years to emerge, so generally the time limit starts from the date of knowledge, such as when you receive a diagnosis.

Cases vary greatly, depending on the illness and the circumstances, so please get in touch with us and we can tailor the advice to your specific circumstances.

How does No Win No Fee work?

If you win, our solicitors take a percentage of the final compensation up to 25%, and this will be discussed with you before the process begins so that there are no unexpected costs at the end. 

If you lose your case, you do not pay your solicitor any legal fees for the work they've carried out on your behalf.

Are there any catches to No Win No Fee?

No, there are no 'catches'.  Although there are some exceptions in Scotland and Northern Ireland, No Win No Fee does what it says on the tin: if you don’t win, you don’t pay the solicitor's legal fees.

When discussing your claim, our advisors will be able to assess whether these exceptions apply to you. We’ll always be transparent, so you can be confident that we won’t land you with any hidden costs.

How likely am I to win a No Win No Fee case?

It depends on the individual circumstances around your claim.

Our legal advisors, who are trained to the highest standard, will discuss the details of your case with you and assess how likely is it to succeed.

This is always discussed with you in your initial phone call so that your time is not wasted and you know where you stand straight away.

What percentage do solicitors take out of my compensation?

Our solicitors may take up to 25% of any compensation they win for you.

However, they will discuss the exact percentage that will be deducted prior to any work happening.

At this stage you are under no obligation to choose a First4Lawyers solicitor.  More about making a claim

Who pays the other side's costs?

As part of a conditional - No Win No Fee arrangement, any costs are covered by either arranging an insurance policy, or by using any existing legal expenses cover you may have.

The solicitor will discuss any need for, and the suitability of, any insurance with you.  

Can I call you for free advice?

Yes, our team of friendly experts are more than happy to help, and will answer any questions you have regarding a claim, even if you’re unsure whether you’re eligible.

Contact us for a free and confidential discussion.

How long will a claim take?

The length of time it will take to make your claim depends on your individual circumstances.

Every case is different, so it’s very difficult to say at the early stages how long the process will be from start to finish.

Once your solicitor has completed their initial investigations into your case, they will be in a better position to advise you on how long the process is likely to take.

To give you a very general idea:

  • For a personal injury claim like minor whiplash, for example, the process could be completed in about six months.
    But in more complex cases, such as claims involving a trip, slip or fall, it could take over a year to be settled.
    The process could also be longer if the defendant disputes your claim. 

  • Claiming for a work accident could be between six and nine months. But if the injury is more severe, or there are legal complexities, it could take longer.

  • Medical negligence cases tend to take longer as they can be complex with multiple factors and evidence.  A rough estimate would be 18-26 months.

Or you could contact one of our advisors to discuss your situation.

More about making a claim

Can I make a claim online?

Yes, you can either start your claim online, or by calling us using the number at the top of the screen.

If you want to start your claim now, simply enter a few details into our online claim form, and one of our legal advisors will call you back to discuss your claim in more detail.

When completing the form, you’ll need to describe the type of accident you’ve been involved in, for example: road traffic accident, slip, trip or fall, medical negligence etc. (you can select the appropriate option from a drop down menu).

You should also write a brief description of your accident, including details on what happened and when, if you were injured in the accident and what your injuries were. This helps us to understand the nature of your accident, so that one of our experts will be able to advise you on your next steps.

We’ll also need a few contact details, including your full name, telephone number as well as an alternative telephone number (in case we’re unable to reach you). You can also include your email address, if you’d prefer us to email you with further details.

Let us know what time it’s best for us to call you back - we understand that it’s not always convenient for you to talk, so we'll call at that pre-arranged time, when you'll be expecting us.

Making a claim online will help to save you time and will ensure that you receive a phone call back from us as soon as possible. During the call, we will ask you a few questions about your accident and advise you if you’re eligible to make a claim, and if so, what you can do next.

Start your claim online now

How do I know whether I have a claim?

That's what we're here for! 

If you’ve had an accident and you’re not sure if you’re eligible to claim, then call us through the number at the top of the screen and speak to one of our specialist advisors.

We will give you free advice regarding your case and advise you on the potential of your claim, without obligation.

We believe in working honestly and with integrity – we don’t believe in raising expectations and we don’t encourage false claims.

To be eligible to make a compensation claim, there are three key conditions that your case will need to meet:

  • Your accident must have taken place during the last three years. Please note: different rules apply to industrial disease, medical negligence and criminal injury claims, or if you were under 18 when the accident happened.  We will advise accordingly in each of these cases.
  • There must be a person or organisation who is at fault for your accident.
  • Your injuries will have required medical treatment.

If you have any questions, or are unsure if your case meets these requirements, give us a call or complete our online claim form and we'll be in touch shortly.

Will I have to attend a medical?

Yes, you’ll need to have a medical examination to make a personal injury claim.

It's to provide proof that your injury was caused by the accident and to allow your solicitors to value your claim.

Video

What is an industrial disease?

If your workplace has caused you to be ill, you may have an industrial disease claim. (Duration - 2:08)

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