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Care home negligence

If you or a loved one have been hurt or injured while under the protection of a care home, with our help, you could be able to make a claim, in order to make things right.

What is care home negligence?

Care home negligence is where someone who lives in a care home is subjected to poor treatment. Hearing that someone has been mistreated in a place where they should be safe is never easy to handle, though our solicitors are specially trained to deal with your case as sensitively as possible. There are many examples of care home negligence, with some of the most common being:

  • Misdiagnosis – Care home residents could be given the wrong medication, which may result in new illnesses developing
  • Abuse from staff – This could include not being able to visit a patient, changes in their behaviour and unexplained cuts and bruises
  • Mental health problems – Often through substandard care, issues such as anxiety, depression and a feeling of being withdrawn could develop over time
  • Failure to provide food and water – A lack of nutrition and hydration is a prime example of care home negligence; it’s needed to help stave off illness

How can I tell if a relative has been abused?

No one likes to think that a relative has been abused whilst supposedly in care. But it's important to look out for the tell-tale signs of abuse, which include: unexplained bruises, cuts, burns or other abrasions to the skin. There’s also bed sores, hesitation from staff to let you visit or refusing to leave you alone with your relative, and the patient being overly medicated.

If you suspect that your relative may have been abused, it's important that you contact First4lawyers as soon as you can. Our specially trained solicitors have the necessary experience to be able to handle your case with utmost sensitivity.

Who could be at fault?

In almost all cases of care home negligence, the care home owners are at fault for negligence. They are responsible for ensuring that all residents are looked after with dignity and get all the medical attention they need. Individual members of staff found to be abusing patients can also be claimed against.

How much can I claim?

We at First4lawyers understand that the most important thing is that your relative recovers as well as possible. However, for things such as bedsores, you could claim compensation of up to £27,700. However, more serious illnesses or injuries are likely to be worth more than that, particularly if they are unfortunately fatal.

How long do I have to claim?

In most cases, you can make a claim within three years of the first sign of neglect. Though we recommend that you get in touch with us as soon as you can, so our team of solicitors have as much time as possible to make absolutely sure that you're able to get the outcome that you deserve.

A relative has been a victim of care home negligence. What should I do?

You should consider contacting First4lawyers. You can start by making a claim, though if you'd simply like to discuss anything about the incident with us, then you're more than welcome to call us using the number at the top of the page to talk it over - 0800 567 7866.

Common Questions

What is medical negligence?

The phrase ‘medical negligence’ best describes an incident in which a person has suffered harm or injury at the hands of a medical professional. 

Am I entitled to make a medical negligence claim?

Yes, if you or a loved one have been let down by a healthcare professional, or have suffered as a result of substandard care. First4lawyers are on hand to make sure that you feel comfortable in making a claim, and receive peace of mind during this difficult time.

How do I make a claim for medical negligence?

Making claims for medical negligence can be a complex process, as each case can vary quite substantially. If you’re considering making a claim for medical negligence, then we’d recommend speaking to one of our advisors in the first instance. 

Do you have any more questions? 

Get in touch! We can help with your claim!

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