Meet the team

Get to know just a few members of the First4Lawyers team and what they do.


Holly Taylor


Holly Taylor joined First4Lawyers as a claims advisor in 2017 and was promoted to senior claims advisor in 2020.

First4Lawyers, December 14, 2022

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Shonagh Aswat

Quality Control and Audit Lead

Shonagh Aswat is the quality control and audit lead at First4Lawyers and, in November, celebrated her 10th year with the business.

First4Lawyers, March 09, 2022

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Mel Aked

Assistant Head of Claims

Mel is a long standing member of our claims team who was promoted to the newly created position of assistant head of claims in 2020.

First4Lawyers, March 08, 2021

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Claims Team

Jacqueline Busby

Head of Claims

Head of our claims and cases team, Jacqueline is a qualified solicitor and part of our senior management team.

First4Lawyers, October 03, 2022

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Senior Management Team

Andy Cullwick

Head of Marketing

As well as heading up our marketing team, Andy Cullwick is also a member of our senior management team.

Updated, July 22, 2018

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Senior Management Team

Andy Kay

Director of Operations

Andy is our director of operations and is part of our senior management team.

Updated, November 29, 2018

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