Hospital negligence claims

Hospitals should be places where you feel safe and looked after. However, there are occasions when hospitals make mistakes and cause you harm.

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What is hospital negligence?

In an organisation as big as a hospital, there are any number of things that could go wrong. It’s often easy for doctors, nurses and other healthcare practitioners to make mistakes. If you have suffered from hospital negligence, you might have experienced any of the following:

You may have suffered from other forms of hospital negligence, so if you’re not sure whether you may have a claim, just get in touch and we can help you work it out.

Can I make a hospital negligence claim?

If you experienced hospital negligence in the last three years – or were made aware of it in that period – you could be able to make a claim for compensation.

To make a claim, you will have to be able to prove that the hospital and its staff did something to cause you harm. You will also have to show that the injury you have suffered was not a result of the medical issue you were initially being treated for.

You are able to make a claim against both NHS and private hospitals. The process is different for each, but your solicitor will be able to explain how the process will work.

How the claim process works


Get in touch

You can contact us 24/7 online or by phone, or use our callback form to request a callback at a time convenient to you


Discuss your situation

One of our friendly, legally trained advisors will get in touch with you. They will assess whether you have a claim and match you with the right solicitor for the case


Manage your claim

Our specialist No Win No Fee* solicitors will then manage the entire claim from start to finish, helping you get the justice and compensation you deserve

How much compensation will I receive?

The amount of compensation you receive for a successful claim will depend on your specific circumstances.

Compensation is divided into two categories:

  • General damages: This covers the pain and suffering you have been through because of the hospital’s negligence. These damages cover any lifestyle changes you have suffered, such as an inability to take part in your favourite hobbies or pastimes.
  • Special damages: This covers any financial impact the hospital negligence has caused, such as a loss of earnings if you’ve been unable to work. It could also cover any necessary home modifications or mobility aids.

Our compensation calculator can give you a rough estimate of what you may be entitled to.

Is there a time limit for hospital negligence claims?

If you’ve suffered because of a hospital’s negligence, you’re able to make a claim up to three years after the incident happened. However, if you were unaware of the negligence, you have three years in which to claim after learning of what happened. This is known as the date of knowledge.

There are some exceptions to this rule, though. If a child suffered from hospital negligence, they can make a claim up to three years after their 18th birthday. Meanwhile, if you are claiming on behalf of someone who lacks the mental capacity to claim for themselves, there is typically no time limit.

I think I have a hospital negligence claim – what should I do?

Hospital negligence is inexcusable. You expected help, but were made to suffer further. If this happened to you, you are within your rights to make a claim for compensation.

The first thing to do is seek the appropriate medical treatment to ensure both your initial medical condition and the resulting injury are cared for. Once you’ve done that, you should contact First4Lawyers. Just give us a call, request a call back at the top of your screen or start your claim here.

Our friendly and understanding team will ask you a few questions about your case to establish whether you have a claim. If we think you do, we’ll introduce you to one of our specialist medical negligence solicitors. They will then help you pursue legal action to hold the right people responsible and get you justice.

Get in touch today - we can help with your claim 08005677866

How do I make a claim for medical negligence?

All you need to do is contact us.  We will take it from there.

At First4Lawyers, we will always refer your case to solicitors who are experts in dealing with medical negligence claims.

It's then their job to prove you have received sub-standard care, deserving of compensation.  They will work with you throughout the process, keeping you updated as the case progresses to ensure you get the best possible outcome.

Need more answers? Our guide on how to file a medical negligence case explains more about what you need to know.

What is medical negligence?

The phrase ‘medical negligence’ best describes an incident in which a person has suffered harm or injury at the hands of a medical professional. This term is used for people who have received poor levels of care, or a substandard service from a doctor, dentist or other medical professional.

Medical negligence cases can be a very complex process, which is why we have experts on hand to help you. They are experienced in making claims in this area and know the process and what to expect. Contact us for an informal and confidential chat.

How long does a medical negligence claim take?

Every case is unique so there is no set time limit for the case to be settled.

As an average guideline, standard cases can take between 12 and 18 months to be settled, but this is by no means a definitive timeline.

Will I have to go to court?

It’s usually only the more complex medical negligence cases that end up in court.

If yours is one of those cases, we will guide you through the process. It’s really not as intimidating as you might imagine!

Do I have to attend a medical?

You will usually be required to see an expert doctor. They can independently assess the extent of any damage or injury you’ve suffered as a result of negligent treatment.

An expert opinion is an important part of evidence gathering when submitting a medical negligence claim.

Can I claim against the NHS?

Yes. NHS Resolution – or the NHS Litigation Authority (NHS LA) – usually represent the NHS if you make a claim against them. They are a dedicated organisation who have procedures and funds to deal with this type of legal action – often cases are settled before they even go to court.

It’s worth bearing in mind, though, that they only deal with compensation claims. They cannot discipline medical professionals, change medical practices or get apologies on your behalf.

Can I make a No Win No Fee* claim for medical negligence?

Yes, No Win No Fee* arrangements can be agreed for medical negligence cases. When you contact First4Lawyers, we’ll be able to tell you if you are likely to have a case, and can arrange a No Win No Fee* agreement.

If you live in Scotland or Northern Ireland you cannot use No Win No Fee* agreements in medical negligence cases. 

Only pay a fee if you receive compensation

Where we offer No Win No Fee services typically customers pay 25% of the amount recovered by our solicitors, although this will be subject to your individual circumstances and the actual fee may be less than this but it will never be more. Success fees are common practice and they were introduced when the law changed in April 2013.

First4Lawyers are an award winning claims management company with a track record of delivering service that our clients love.


I'm not sure about claiming against someone?

What happens when you make a claim against a person or business? (Duration - 1:11)

How to make a claim

How to guides

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