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Faulty products

It's likely you're going to feel a bit cheated if you buy a product that doesn't work. Worse still, though, are those times when something injures you because it's not working correctly. If you've been hurt because of a faulty product and you want to make a claim, you can.

Throughout 2013, authorities in the UK made 142 notifications of dangerous goods sold throughout the EU. In extreme cases, some faulty items can cause injury, illness or leave the buyer scarred for life. Claiming for compensation may seem like a daunting prospect, but First4lawyers will not only help you seek compensation and justice, but also help to ensure no one else suffers due to a faulty product.

What is a faulty product injury?

It's where someone is hurt from using a product they have bought or used which isn’t working properly and causes physical damage as a result. Examples might be:

  • Electrical shocks from faulty electronics
  • Rashes or cuts from fabrics such as the ‘toxic sofa rash’
  • Faulty prosthetics and hip replacements that break easily
  • Rashes, burns or other irritations from faulty cosmetics
  • Allergic reactions or poisoning from foodstuffs or medicine

Who can I claim against?

In these types of situations we would be helping you to make a claim against the manufacturer. That might seem daunting, especially if they're a big company, but that's why you need an equally big player like First4lawyers in your corner. Whoever made the item is wholly responsible for ensuring it's safe to use, as well as telling you of any risks involved in using it.

How much can I claim?

A minor hand injury caused by a defective product could mean you're awarded between £650 and £3,100. At the other end of the scale, if you’ve suffered a severe hip injury you may be entitled to between £28,000 and £93,500 in compensation. You can visit our Compensation Guide to get a better idea of the sort of amount you might be due.

How long do I have to make a claim?

It’s advisable to get into contact with us about a claim as soon as you can, health permitting. Mainly because all the details are still fresh in your mind, like where and when you bought the item and how exactly the incident happened. Those things make it more likely you'll see the sort of result from the case that you want.

I’ve suffered a faulty product injury. What should I do?

While recovering, and you want to make a compensation claim, you can by requesting a call-back, contacting us by post or by filling in our online claim form. Afterwards, one of our expert solicitors will get in touch by phone at a time to suit you to talk about your case.

Get in touch! We can help with your claim!

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