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24 hours a day, 7 days a week
from a mobile 0333 577 8866

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How to Claim on behalf of someone else

Understand how No Win No Fee works when seeking compensation on behalf of a friend or loved one

Our service is designed to be simple if you want to claim on behalf of a friend or relative who is unable to make a compensation claim themselves after an injury or accident. Just like if you were claiming for yourself, there are just three easy steps.

  1. You tell us about the situation
  2. We get back to you with the options
  3. We go ahead with the claim if you want us to

Tell us about the situation

To start a claim, you can either ask us to call you back, using the quick form on the right, or you can get in touch by one of these routes:

  • Post – Send a letter to First4lawyers, Permanent House, 1 Dundas Street, Huddersfield, HD1 2HE
  • Phone – Call us free on 0808 274 3580 from a landline, or 0333 920 8296 from a mobile
  • Online – Either by filling in our claim form, or by using the Request A Call Back box on the right

When you get in contact, give us as much of an idea about the situation as possible along with your contact information. That’ll mean we can gauge your case and then give you a ring to ask for any additional details we might need.

When claiming for someone else, you will need proof you have a connection to them. Mention this when getting in touch; otherwise, your claim will be rendered invalid.

We’ll get back to you with your options

Once you’ve made your enquiry by post, phone, or online, we’ll look at any details you’ve given us and evaluate your case. One of our highly-qualified solicitors with specialist knowledge of your type of claim will call you at a time that’s been specified by you.

During the call, the solicitor will:

  • Ask about your friend/relative/colleague’s accident or injury and how they have been affected
  • Discuss whether or not a claim can be made
  • Talk you through how the case could progress
  • Give expert advice on what to do next

Getting up to this point won’t cost you or the claimant themselves anything at all, despite having access to expert advice from our solicitors. And if they think you’ve got a claim, they’ll give you the choice here about whether to pursue compensation or not.

Processing the claim

If you’ve chosen to go ahead and see if you can get reparations, the party responsible for your injury or accident will receive a letter from your new solicitor that tells them about the claim. The defendant can offer one of two responses, choosing to either:

  • Accept responsibility – If they do, compensation will be agreed by the solicitor and the defendant without the courts getting involved.
  • Reject responsibility – Here, you have the option of whether or not to continue seeking compensation and have the claim settled in court.

Common Questions

Can I call you for free advice?

Yes, you can call us for free advice. Our team of experts will be able to take your call on 0800 567 7866 (0333 577 8866 for mobiles), available 24 hours a day, 7 days per week.

How long does it take to make a claim?

The length of time it will take to make your claim very much depends on the case itself. Every case is different, so it’s very difficult to say at the early stages. In many cases, it will depend on the extent of your injuries or the type of injury or illness you’ve sustained.

What happens if I lose my compensation claim?

If you make a claim under our No Win No Fee agreement, you will only be responsible for your legal fees if you win compensation. If you don’t win, there’s no cost to you.

Get in touch! We can help with your claim!

Not sure what you need? Request a callback
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