First4Lawyers website terms of use

Using this website

This page (together with the pages referred to on it) tells you the terms of use on which you may make use of our website (our site), whether as a guest or a registered user.

Please read these terms of use carefully before you start to use the site.

By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

You agree to provide true and accurate information when using our site.

Information about us is a site operated by First4Lawyers Limited ("We").

We are registered in England and Wales under company number 06462116 and have our registered office at Permanent House, 1 Dundas Street, Huddersfield, HD1 2HE.

We are authorised and regulated by The Financial Conduct Authority (FCA) in respect of regulated claims management activities. Firm Reference Number FRN835374. The FCA only regulates the services We provide in relation to personal injury claims, medical negligence claims and employment related claims, all other services are not FCA regulated.

Accessing our site

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable if for any reason our site is unavailable at any time, or for any period.

From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.

You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

We may establish limits concerning the use of our Site, including but not limited to the number of days that content will be retained by our Site, other contents that may be transmitted or stored by Our Site and the frequency with which you may access our Site.

Our service

We are not lawyers and we do not give legal advice. We operate an introductory service which aims to introduce you to solicitors on our panel who (i) in relation to personal injury, accident or medical negligence claims contribute to our marketing costs and pay us a fee for our services, or (ii) in relation to other matters, pay us a share of the fees they charge.

Any resulting contract that you enter into for legal services will be with one of our panel solicitors and we will not be a party to it. We therefore do not accept any responsibility or related liability for any advice given to you or other work carried out on your behalf, by our panel solicitors, or any other solicitor that you chose to appoint.

You are under no obligation to instruct one of our panel solicitors.

If you win your personal injury, accident, or medical negligence claim, you are likely to be required to make a contribution to your legal costs and expenses.

For all other legal services;

We operate the Site which has been established to facilitate introductions between You and panel solicitors for the provision of a wide range of legal services.

You will be able to search the Site to find potential panel solicitors and the Site algorithms will help identify panel solicitors who may be able to meet Your legal needs based on the criteria you submit via this Site. This is provided to You at no cost.

To use this service, you will be required to accept these Terms and Conditions following the instructions on the Site.

Our Site will provide you with details of panel solicitors who may be able to meet your legal needs. A maximum of five panel solicitors will be presented to You on Our Site, you will be requested to shortlist a minimum of three panel solicitors and provide your personal contact information. Those three panel solicitors that you choose to shortlist will contact you directly and you can opt to contact them directly yourself. Where we cannot identify any panel solicitors who may be able to fulfil the criteria you submitted, you will be notified that this is the case.

We cannot in any way endorse or confirm that the panel solicitor presented to You are able to fulfil your specific requirements and it will be your sole responsibility to engage with the panel solicitors to establish whether they can meet your requirements prior to you entering into any agreement for services with them. If you do engage a panel solicitor to provide the Services, you will become a customer of the panel solicitor and will enter into an agreement directly with them. For the avoidance of doubt, the services are provided to you by the panel solicitor and not by Us, We therefore do not accept any responsibility or related liability for any advice given to you or work carried out on Your behalf by a panel solicitor or any other solicitor You may choose to appoint. 

All pricing information you may receive from Our site is indicative only of what the quoting solicitor may charge You to provide that service. It does not constitute an offer by the panel solicitor to provide that service to You. Should the panel solicitor subsequently make an offer to You to provide a service, the exact cost of that service may be different to the original price indicated on our Site. You will be responsible for your legal costs and expenses and for negotiating the terms for any work that any solicitor you may instruct undertake on Your behalf. We will not be involved or held liable for any agreement You may reach with a solicitor that you may choose to appoint or for the cost’s payable by you under any such agreement you may reach with them.

We shall provide a link from our Site to the panel solicitors own website (where applicable) and shall include a facility for You to review a panel solicitors performance which shall be available on our Site for other prospective customers to see. You shall also be able to send and exchanges messages with shortlisted panel solicitors via Our Site.

Your messages and reviews should be honest, based on your own experience, and should not contain racist or sexist content, content which is otherwise offensive, content which condescends certain people or groups, copyrighted material, unlawful content, any personal information or any information which you know to be inaccurate or false or any links to any other websites. You are responsible for all content that You post, message, or otherwise share via our Site. We reserve the right to remove messages and reviews which do not comply with these guidelines and may ban you from leaving further reviews in the future.

We have no influence or control whatsoever on the information contained on the panel solicitor’s website and accept no liability for its content. The content of such third-party websites is the responsibility of the respective panel solicitor. You will need to contract directly with the panel solicitor for any services you require from them.

You agree that We, at Our sole discretion, have the right (but not the obligation) to deactivate Your account, block your email address or otherwise terminate or restrict your access to, or use of, our Site. We may do so immediately and without notice to You, for any reason. We shall not be liable to You or any third-party for termination or restriction of your access to our Site and You agree not to attempt to use the Site after Your account has been terminated.

In relation to all matters, our solicitors will discuss your funding options and obligations with you.

We operate across England and Wales. Scotland has a different legal system. Contact us for information about solicitors in Scotland who work with us.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy, or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

The First4Lawyers Logo (series of two) is a registered trademark in the UK in the name of F4L Holdings Limited.

Reliance on information posted

Commentary and other materials posted on our site are not intended to amount to legal or other advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

We aim to update our site regularly and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely.

Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Our liability

The material displayed on our site is provided without any guarantees, conditions, or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

  • all conditions, warranties and other terms which might otherwise be implied by statute, common law, or the law of equity.
  • any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including:
    -  loss of income or revenue
    -  loss of business
    -  loss of profits or contracts
    -  loss of anticipated savings
    -  loss of data
    -  loss of goodwill
    -  wasted management or office time, whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Your information and data

We process information about you in accordance with our privacy policy and cookie policy. By using our site, you consent to such processing, and you warrant that all data provided by you is accurate.

Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful.

You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site.

You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them.

In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Linking to our website

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.

We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Jurisdiction and applicable law

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.


All of the following are UK registered trademarks:

  • TRADEMARK 2505443
  • TRADEMARK 2581570
  • TRADEMARK 3049080
  • TRADEMARK 2513382A
  • TRADEMARK 2513382B

Variations to terms of use

We may revise these terms of use at any time by amending this page.

You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you.

Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Your concerns

If you have any concerns about material that appears on our site, please contact [email protected].

Regulatory information

Get in touch today and let us know how we can help you 08005677866

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