Trustpilot

Cookie policy

This site uses cookies. They help us to provide you with a good experience when you browse our site.

1. INFORMATION ABOUT OUR USE OF COOKIES

Our website (“Site”) uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site. We use them to estimate our audience size and usage pattern, store information about your preferences, to allow us to customise our site according to your individual interests, speed up your searches and recognise you when you return to our website.

2. WHAT ARE COOKIES?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

3. WHAT COOKIES DO WE USE AND WHAT IS THEIR PURPOSE?

We use the following cookies:

Cookie Purpose
Addthis Social Sharing 3rd party cookies Used to count activity in relation to social media share buttons.
Bing 3rd party cookies Used by Bing to track activity on our Site.
Cloudflare 3rd party cookies Used to prevent access by countries from outside the UK, as we do not offer services there. Also used for security and caching.
Formisimo 3rd party cookies Used to track user behaviour on our Site.
Google Analytics 3rd party cookies Used by Google to provide services for the user and to collect anonymous data about the user, including Search Console and Analytics.
Google DoubleClick 3rd party cookies DoubleClick is run by AppNexus and provides technology, data and analytics for display advertising.
Lucky Orange 3rd party cookies Used to track clicking and scrolling and heat mapping to help show user engagement and improve usability of our Site.
Mouse Stats 3rd party cookies Used to track clicking and scrolling and heat mapping to help show user engagement and improve usability of our Site.
Optimizely 3rd party cookies Our website links up to Optimizely to check for campaigns and tests, such as split testing, conversion rates etc.
Optinmonster 3rd party cookies Used to display a pop up window when users have been active on our Site for a certain length of time.
ResponseTap 3rd party cookies Allows us to link telephone calls made to us as a result of visits to our Site.
Trustpilot 3rd party cookies We use Trustpilot on our Site to pull in customer reviews from the Trustpilot site.
Umbraco 1st party cookies Umbraco is our web content management system. It uses cookies to track forms, analytics and other features that it provides to the user.
VWO 3rd party cookies These cookies check for any campaigns or tests we have running, such as split testing, conversion rates and optimisation.
Zopim 3rd party cookies We use Zopim to provide live customer service chat on our Site. Zopim requires cookies to identify the device during visits and to store user's preferences to disable live chat.

4. HOW CAN I STOP COOKIES FROM BEING SAVED ON MY COMPUTER?

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/.



Last updated: May 2018

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