Accident at work claims

If you’ve suffered an injury following an accident at work, you may be able to claim compensation.

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You can get help after an accident at work

Workplaces should be safe environments where we can carry out our jobs without fear for our health and wellbeing. Unfortunately, in some offices, warehouses, shop floors and factories, accidents and injuries do occur. They’re often the result of unsafe working conditions, due to lack of care or attention when it comes to workplace safety.

Accidents in the workplace can range from the minor to the fatal. In the UK, according to the Health & Safety Executive figures for 2017/18, 1.4 million people are suffering from a work-related illness.

Workplace injury can be prevented if employers keep premises safe from all potential hazards. If they don’t and it causes an injury, there may be grounds for an accident at work claim.

What is classed as an accident at work?

An accident at work can occur when an unexpected event leads to the illness or injury of an employee.

Examples include:

  • Slips, trips and falls
    The most common causes of injury at work, it may be as simple as an unmarked wet floor, loose electric cable or faulty equipment. 
  • Falling from height
    Employers have a duty under The Work at Height Regulations 2005 to protect workers against injuries from falling objects. Working at height is risky and accidents like falls from a ladder or a roof can be serious and life-changing. 
  • Construction and scaffolding
    The building trade can be extremely dangerous if safety isn't strictly followed. We've known of collapsed scaffolding, faulty machinery and sheer ignorance of safety standards when it comes to causes of injury.
  • Hit by falling objects
    Falling objects can cause anything from crush injuries to head and brain damage. Overstacked shelving, tools being dropped and even hoists breaking are just some ways that accidents happen.
  • Manual handling injuries
    These can be caused by lifting heavy items and not being provided with adequate materials or training. Incorrect lifting techniques are a major cause of back damage in the workplace.
  • Dangerous or defective equipment
    Equipment should be kept up to date and free from damage. Electrical tools should be tested and approved.  Failure to do so can result in burns, cuts and in extreme cases, limb loss.
  • Forklift truck claims
    Accident statistics show forklifts are the most dangerous form of workplace transport. They account for 25% of workplace transport injuries.
  • Factory and warehouse accidents 
    Often busy and hazardous environments to work in, factories and warehouses work to tight deadlines meaning sometimes corners are cut and safety measures ignored.  

Illnesses that have long-lasting effects are often referred to as industrial diseases. These could come from performing repetitive tasks or being exposed to harmful substances, such as asbestos, or excessive noise over long periods of time.

I’ve been injured at work. What should I do?

If you have been injured in an accident at work, you will need to do the following: 

  • See a doctor
    Visit your doctor or GP as soon as possible, so you can have any injuries treated and have the medical details of your accident officially recorded.
  • Report it and record it
    Report the accident to your supervisor or manager. Make sure it is recorded in your workplace’s accident book. If you work in a very small business that doesn’t have an accident book, write down the details and give a copy to your employer. It’s also important to keep a copy for yourself.
  • Keep track of the details
    If you can, be sure to make a note of the exact circumstances of your accident. If there were any witnesses, record their contact details in a safe place.
  • Keep track of expenses
    Make a note of any extra expenses that arise because of your accident, such as travel costs to get to the hospital, loss of income due to time off work and any other fees or losses that may be related. Be sure to hold onto receipts and documents as evidence.
  • Get in touch
    Contact us and we'll tell you whether you are eligible to claim work injury compensation, and guide you through the process that follows. Our expert accident at work solicitors will manage your case to completion. They will work with you to piece together the circumstances of your accident, and ensure you are reimbursed for the damage or losses that were caused.

Could I lose my job?

Don't worry, it's illegal for an employer to fire one of their employees if they are injured at work and make a claim against them. This means that anyone who needs to make a claim against their employer as a result of an accident at work can do so without fear of negative consequences.

Is there any reason I might not have a claim?

If you are injured because health and safety standards are not met, your employer is at fault and you have a right to claim compensation. In instances where you believe you might be partially responsible, you may still be entitled to make a claim on the basis that your employer’s negligence was the main cause of the accident.

Your employer is legally obliged to provide a safe work environment for all employees and protect their health and welfare while they are at work. This includes providing protective equipment when necessary, reporting potential hazards to the relevant authorities, having adequate first aid facilities and ensuring the general environment is safe and comfortable to work in. More about making a claim

Do I need evidence?

If your employer doesn’t admit liability, then a case needs to be built to prove their negligence. This is where First4Lawyers steps in. We deal with thousands of accidents and injuries at work every year and know exactly what evidence is needed and how to collect it.

Any evidence you can provide to help support your claim will help to make the process run even more smoothly. This includes:

  • Medical reports
  • Official report in the accident book
  • Photographs of the location where the accident took place
  • Photographs of the injuries you sustained
  • Reports from any witnesses
  • Reports of the events that followed the accident, including conversations with your employer, doctor, or insurance company

How much can I claim for an accident at work?

When determining the amount you are entitled to following an accident at work claim, there are two main factors that are taken into consideration: the suffering caused by your injuries and the financial losses you incur as a result of the accident.

When it comes to assessing the damages related to your injuries, a doctor will issue a medical report outlining the time it will likely take for you to recover, along with the physical or psychological rehabilitation you many need to undergo as part of the recovery process.

Financial losses put a value on what you have lost because of the accident. This may include wages from time off work, money spent on medical care and medication (including transport to and from the hospital), reimbursement for any possessions that may have been damaged during the accident, as well as compensation for any additional care you have received to help you recuperate.

Therefore, based on the severity of the injury and the impact it has had on you, the amount of compensation will vary. Our simple Compensation Calculator can help to give you a better idea of the amount you might be eligible for.

For relatively minor injuries, such as fractured fingers, where recovery happens within a few weeks, you may receive compensation of up to £3,810. A serious back injury could warrant compensation up to £141,050, whereas damage to hearing can qualify for anything up to £96,150, depending on the severity.

How long do I have to make an injury at work claim?

Claims for accidents at work should generally be made within three years of the accident or injury taking place. Ideally, claims should be made sooner rather than later.

How the claim process works


Get in touch

You can contact us 24/7 online or by phone, or use our callback form to request a callback at a time convenient to you


Discuss your situation

One of our friendly, legally trained advisors will get in touch with you. They will assess whether you have a claim and match you with the right solicitor for the case


Manage your claim

Our specialist No Win No Fee solicitors will then manage the entire claim from start to finish, helping you get the justice and compensation you deserve

Who pays the compensation for a work injury?

If you successfully claim for injury because of an accident at work, your employer’s insurance company should cover the costs of the compensation. Legally, employers are obliged to have this type of insurance, and you can find out which insurance company they use by asking to see the insurance certificate all employers must display.

Does it matter who or what the injury was caused by?

An accident at work can happen in a variety of circumstances. The injury could be caused because of actions taken by another employee or your employer, unsafe work environments, or lack of protective clothing or training. You may also decide to claim if an incident in the workplace has caused a psychological illness – such as severe and avoidable stress – or if you have contracted a disease associated with your role.

If your injury was caused by your workplace, you may be able to claim compensation.

Returning to work after an accident

Once you have recovered, you’ll likely be ready to return to work. It’s understandable if you feel nervous about returning to the workplace, but the law dictates that you must not be treated unfairly because you have made a claim.

You should be eligible for sick pay and your employer must allow reasonable time for you to recover. They cannot force you to return to work before you are physically or psychologically ready to do so.

How do I take legal action for an accident or injury at work?

If you’ve had an accident or been injured due to unsafe conditions in your workplace, then you have the right to make a claim without suffering discrimination.

You can give us a call or request a callback at the top of the screen.  Or you might prefer to fill in our online claim form.

Your case will be dealt with sensitively by our expert solicitors. Injury at work claims can be dealt with through the firm’s insurance and many claims can be dealt with outside of court.

Get in touch today - we can help with your claim 08005677866

Frequently asked questions

Can I call you for free advice?

Yes, our team of friendly experts are more than happy to help, and will answer any questions you have regarding a claim, even if you’re unsure whether you’re eligible.

Contact us for a free and confidential discussion.

How long will a claim take?

The length of time it will take to make your claim depends on your individual circumstances.

Every case is different, so it’s very difficult to say at the early stages how long the process will be from start to finish.

Once your solicitor has completed their initial investigations into your case, they will be in a better position to advise you on how long the process is likely to take.

To give you a very general idea:

  • For a personal injury claim like minor whiplash, for example, the process could be completed in about six months.
    But in more complex cases, such as claims involving a trip, slip or fall, it could take over a year to be settled.
    The process could also be longer if the defendant disputes your claim. 

  • Claiming for a work accident could be between six and nine months. But if the injury is more severe, or there are legal complexities, it could take longer.

  • Medical negligence cases tend to take longer as they can be complex with multiple factors and evidence.  A rough estimate would be 18-26 months.

Or you could contact one of our advisors to discuss your situation.

More about making a claim

Can I make a claim online?

Yes, you can either start your claim online, or by calling us using the number at the top of the screen.

If you want to start your claim now, simply enter a few details into our online claim form, and one of our legal advisors will call you back to discuss your claim in more detail.

When completing the form, you’ll need to describe the type of accident you’ve been involved in, for example: road traffic accident, slip, trip or fall, medical negligence etc. (you can select the appropriate option from a drop down menu).

You should also write a brief description of your accident, including details on what happened and when, if you were injured in the accident and what your injuries were. This helps us to understand the nature of your accident, so that one of our experts will be able to advise you on your next steps.

We’ll also need a few contact details, including your full name, telephone number as well as an alternative telephone number (in case we’re unable to reach you). You can also include your email address, if you’d prefer us to email you with further details.

Let us know what time it’s best for us to call you back - we understand that it’s not always convenient for you to talk, so we'll call at that pre-arranged time, when you'll be expecting us.

Making a claim online will help to save you time and will ensure that you receive a phone call back from us as soon as possible. During the call, we will ask you a few questions about your accident and advise you if you’re eligible to make a claim, and if so, what you can do next.

Start your claim online now

How do I know whether I have a claim?

That's what we're here for! 

If you’ve had an accident and you’re not sure if you’re eligible to claim, then call us through the number at the top of the screen and speak to one of our specialist advisors.

We will give you free advice regarding your case and advise you on the potential of your claim, without obligation.

We believe in working honestly and with integrity – we don’t believe in raising expectations and we don’t encourage false claims.

To be eligible to make a compensation claim, there are three key conditions that your case will need to meet:

  • Your accident must have taken place during the last three years. Please note: different rules apply to industrial disease, medical negligence and criminal injury claims, or if you were under 18 when the accident happened.  We will advise accordingly in each of these cases.
  • There must be a person or organisation who is at fault for your accident.
  • Your injuries will have required medical treatment.

If you have any questions, or are unsure if your case meets these requirements, give us a call or complete our online claim form and we'll be in touch shortly.

Can I be compensated for losses as well as my injury?

Yes, you may be entitled to compensation for losses other than your personal injury.

A personal injury claim is split into two parts: general damages and special damages.

  • General damages are paid for the pain and suffering and emotional distress from your physical injury.
  • Special damages relate to damaged belongings or financial losses resulting from the injury.


Will I have to attend a medical?

Yes, you’ll need to have a medical examination to make a personal injury claim.

It's to provide proof that your injury was caused by the accident and to allow your solicitors to value your claim.

I was injured at work. Can my employer sack me for making a claim?

No, your employer cannot legally dismiss you because you have made a claim against them.

It is illegal for an employer to fire one of their employees if they are injured at work and make a claim against them.

This means that anyone who needs to make a claim against their employer as a result of an accident at work can do so without fear of negative consequences.

Employees are fully within their rights to claim compensation should they sustain injuries as a result of an accident in the workplace.

If you’ve sustained an injury at work which has either prevented you from working or generally hindered your enjoyment of life, it’s only right you claim the compensation you deserve.  Your employer should have insurances in place to cover this kind of event.

I'm nervous about claiming against my employer. Should I be worried?

It’s understandable that you might feel anxious about bringing a claim against your employer.

Many people are concerned that their employer will be so aggrieved about their decision to make a claim due to an accident at work that they will terminate their employment.

However, taking this sort of action against any employee making a claim is actually illegal and you may have reasonable grounds to start unfair dismissal proceedings against them.

Should you fall victim to an accident at work, you shouldn’t have to worry about what your employer would think about you making a claim.

It’s their responsibility to ensure that your workplace is a safe, clean environment that is free from hazards which could harm your health and well-being.

With one of our solicitors by your side, making a claim against your employer won’t be a problem and you can be rest assured that your case is in the best possible hands.

Our solicitors understand that many people have these concerns regarding their employers, and will always deal with your case sympathetically.

Can I claim for lost wages due to an accident at work?

Yes, you can claim for any wages you have lost if you’ve been unable to work due to an accident at work.

Often the injury or illness you’ve suffered can mean taking time off work to recover and compensation can include money that you would have earned if you’d been able to attend work as normal.

In addition to claiming for lost wages, it’s also possible to claim for medical bills and prescription medicine such as painkillers, as well as physical damage or psychological damage caused by the accident. For example, psychological damage might include accident-related stress and anxiety.

Does my working environment affect my ability to claim?

The type of environment you work in shouldn’t affect your ability to claim, but it may affect the types of claim that can be brought forward.

For instance, certain circumstances causing injury may not be avoidable as part of the role, meaning your employers may not be liable.

It’s essential that you seek expert legal guidance before starting a claim, or you could end up out of pocket.

Our expert injury solicitors understand the law, and can find out if you have a basis for a claim – no matter what workplace you work in.

What if I'm self employed? Can I still claim?

It depends.  In many industries, workers will be technically self-employed, while working under the umbrella of another company. In these circumstances they are likely to have a duty of care to you.  This includes construction workers, electricians, plumbers, contractors etc.

It’s not always obvious who can claim (and who you can claim against), but our legal advisors will give you free legal advice about it.  Just get in touch.

What other expenses can I claim for?

You can claim for all out of pocket expenses associated with your injury, such as; lost income, medical bills, prescriptions and travel to and from medical appointments. In addition you can claim for adaptations you needed to make to your home.

How does No Win No Fee work?

If you win, our solicitors take a percentage of the final compensation up to 25%, and this will be discussed with you before the process begins so that there are no unexpected costs at the end. 

If you lose your case, you do not pay your solicitor any legal fees for the work they've carried out on your behalf.

Are there any catches to No Win No Fee?

No, there are no 'catches'.  Although there are some exceptions in Scotland and Northern Ireland, No Win No Fee does what it says on the tin: if you don’t win, you don’t pay the solicitor's legal fees.

When discussing your claim, our advisors will be able to assess whether these exceptions apply to you. We’ll always be transparent, so you can be confident that we won’t land you with any hidden costs.

How likely am I to win a No Win No Fee case?

It depends on the individual circumstances around your claim.

Our legal advisors, who are trained to the highest standard, will discuss the details of your case with you and assess how likely is it to succeed.

This is always discussed with you in your initial phone call so that your time is not wasted and you know where you stand straight away.

I've been injured. Can I make a No Win No Fee claim?

Yes, if the accident was not your fault, you may have a No Win No Fee claim.

By discussing your accident with one of our trained legal advisors we can assess whether you have a claim.  We will then be able to find a specialist solicitor to suit your needs.

Get in touch with us to find out more.

What percentage do solicitors take out of my compensation?

Our solicitors may take up to 25% of any compensation they win for you.

However, they will discuss the exact percentage that will be deducted prior to any work happening.

At this stage you are under no obligation to choose a First4Lawyers solicitor.  More about making a claim


Accidents at work

Accidents at work can lead to severe injuries that could have been prevented. (Duration - 1:58)

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