In most cases, using public transport is safe, but things can go wrong. If the bus, train or coach you’re travelling on is involved in a crash or makes a sudden stop, the potential for injury is there.
According to the Department for Transport in 2017/18, there were 4,998 buses or coaches involved in reported accidents. This shows these vehicles are vulnerable to being caught up in accidents, irrespective of whether or not they have been recklessly driven. The risks to passengers in public transport accidents are often heightened because, in many cases, buses and trains don’t have seat belts.
Public transport injuries are the result of accidents involving buses, coaches, taxis, light rail systems – such as the London Underground - and trains. Examples of accidents on public transport include:
Drivers have a duty to ensure the safety of all passengers, although if making a claim, the transport company is liable as it employs the drivers. It’s also responsible for the maintenance of its fleet of vehicles. Any lack of care involved can also render it liable.
In the event of a crash where a car driver is at fault for the accident, they are the ones to claim compensation from.
If your accident happened while you were abroad, you can also take a look at our car accidents abroad page.
Whiplash is one of the most common injuries from public transport accidents. Minor whiplash can mean up to £3,810 is awarded, while, as a guide, it could be between £57,620 and £114,810 for severe neck injuries as they take much longer to recover from.
A minor head injury, possibly coming from a knock after a sudden stop, could see compensation ranging between £1,940 and £11,200. It’s hard to say how long it’ll be before the claim is resolved until one of our solicitors has carried out an initial investigation.
You can contact us 24/7 online or by phone, or use our callback form to request a callback at a time convenient to you
One of our friendly, legally trained advisors will get in touch with you. They will assess whether you have a claim and match you with the right solicitor for the case
Our specialist No Win No Fee* solicitors will then manage the entire claim from start to finish, helping you get the justice and compensation you deserve
First and foremost, you should concentrate on recovering as well as possible. Once you're ready, you should consider contacting First4Lawyers to start your claim. The sooner you start your claim, the quicker our team of expert solicitors can help you to achieve the compensation that you deserve.
After you’ve recovered from your injuries, it’s worth making a compensation claim. The sooner you contact us, the quicker we can help you to not only seek justice and compensation, but support you in your recovery. You may be able to make a No Win No Fee* claim. Contact us by either calling us, requesting a callback at the top of the screen, or complete our online claim form.
Only pay a fee if you receive compensation
Where we offer No Win No Fee services typically customers pay 25% of the amount recovered by our solicitors, although this will be subject to your individual circumstances and the actual fee may be less than this but it will never be more. Success fees are common practice and they were introduced when the law changed in April 2013.
If the solicitor doesn't win your case, you don't pay a penny. It's as simple as that! (Duration - 1:20)
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